What Do You Say?

I know it’s been a couple of weeks, but I hope you remember everything that we have gone over with respect to mistakes to avoid when building and positioning your business. Today I am going to go over one last big mistake that is all too often made by business owners when trying to develop their business.

Something that many people struggle with, and that if you do it wrong, has a tendency to really detract from the attractiveness of your businesses, is mastering their message. This is the message that you use in order to appeal to your potential clients and to bring them to YOU. It needs to resonate with your target audience and to address their personal needs and desires.

I mentioned this in our last positioning post, but in order to come up with a really great business message, you need to get into the conversation in the heads of the individuals that make up your target market.

You need to know what it is that they need and are looking for, and to appeal to those wants and needs. It should be personal and unique.

In order to be as helpful as you can to them, and in order to create a message that really resonates with them, you need to think about what is going on in their head throughout the whole process. For example, say you are a real-estate agent that focuses on downsizing seniors.

Maybe they have just lost their spouse and can no longer stand the thought of living in a home that is filled with so many memories. Maybe it is a senior couple whose kids have grown up and moved out, and they feel that it’s too big of a house for them and they don’t need all the extra work to keep it maintained. You need to think about WHY they may be choosing to downsize.

Once you have considered the WHY, you need to think about what comes along with it. So, with our downsizing seniors, when they’re thinking about moving into a smaller, easier-to-maintain place, they’re probably going to have to get rid of some of their stuff. What can you do to help your client’s with the process?

Something else to consider – How might they be feeling about leaving the home that they have lived in for so many years? They may be disheartened to think about losing their connection, their touchstone to all those family memories, in the home and the neighborhood where their babies grew up. Because they have such an emotional bond with the place.

Maybe they are worried that they will have no idea how to go about selling and buying a house since the market has obviously changed drastically since they bought the place.

Maybe they don’t have anyone to help them move, and have no idea who to turn to.

It’s all so overwhelming, and can even be terrifying for some.

Think about this: When anybody is doing anything, there is a reason for it. By figuring out what that reason may be and by being sensitive to it, you can better appeal to potential customers in your specialty field.

Thinking about their worries and concerns allows you to address them beforehand, thereby preparing yourself to have all of the necessary things in place already when they come to you.

By tapping into the conversation within your potential client’s heads, you can position yourself as the person best suited to meet their wants and needs. It allows you to better relate to them.

People like to feel understood, and it is comforting when the person you go to seems relatable and accommodating. You need to keep all of these things in mind when creating your message.

This also ties into the last two mistakes that we went over before. Your message needs to set you apart from the crowd. It needs to show you and your business are different than the others. It should be presented in a unique and creative way that will catch the attention of you prospective clients.

But most importantly, it should position you as the obvious choice. It would make much more sense for a senior couple who is downsizing to go to someone who specializes in such things then to some generic agent who is just looking to move as many people in and out of houses as quickly as possible without taking their special needs into consideration.

Let me give you two examples, and then I want YOU to decide which would be the obvious choice for this situation.

Real-estate agent number one’s message: “Hi. My name is Joe Schmo, and I have an incredibly high sell rate. I would love to help YOU sell your house as quickly as possible, too!”

Real-estate agent number two’s message: “Is your house too big now that your kids have all moved out? Has the maintenance just become too much? My name is Joe Schmo, and I’m the downsizing senior specialist. I can help you to sell your home and to get settled into a new place that’s a better fit for you. I can make the entire process easy and as stress-free as possible, and I will work WITH you to make sure that your every question is answered and that every concern is addressed. You are not alone. I’m here to help you.”

Which one would be the obvious choice? If you don’t say the second, then we really need to talk! : )

Nobody wants to feel as though they are just a means through which someone else can make money. That makes them feel devalued and like you just don’t care. By tapping into what is going on in their minds, you can avoid that, and show them that you care about them as individuals.

They won’t mind the expense, because they will feel that it’s worth it for the specialized and genuine care that they get from you. In short, you will resonate with them, and they’ll be tickled that they chose you.

As I’ve said before, positioning is not the simplest thing in the world. There are a lot of things to be considered, and there is no one quick fix that will suddenly make your business boom.

However, that being said, all of the mistakes we have talked about are relatively easy to avoid. Being aware of them is the first step in avoiding them. They definitely take some time to work through, and a heck of a lot of thought, but the time and effort is well worth it in the end.

I will be going into further detail with respect to some of the most important things that you can do in order to position yourself in a way that sets you apart and that will ensure you greater overall success.

If you have any questions or there is anything in particular that you would like me to write about, LET ME KNOW, and I will do my best to answer your questions or point you to someone who can.

I’m excited to move into the topics of positioning, branding and defining yourself as different from all of the others out there because this is MY passion. It is MY specialty, and I can’t wait to share it with YOU!

Until next week…

Make it Great!

 

Who’s Your Client? Everyone With A Pulse and A Wallet…

We’ve recently discussed how one of the biggest business positioning mistakes that you can make when marketing your business is to take too generic of an approach. If you don’t separate yourself from the crowd, you and your business are no different than any of the other ones out there.

This week I’m going to go a little deeper into this concept with a closely related concept, because so many people make this mistake: Trying To Appeal To Everyone.

Too many people try to appeal to the masses thinking that it is the best way to get the most clients and to make the most money.

This approach may seem like the rational way to go, but in reality…it is one of the biggest mistakes you can make when creating and marketing your business.

By trying to make your business appeal to everyone, you end up really appealing to nobody.

This goes hand-in-hand with being too generic. If you try to appeal to everyone, then it is almost impossible to be unique.

However, if you position yourself to appeal to a certain demographic or segment of the population, rather than trying to appeal to everyone, you can play up the ways in which you are unique and how your solutions are beneficial to that specific group of people. By trying to appeal to too many people, you stretch yourself thin and minimize any difference there may be between you and your competition.

The most successful businesses have streamlined their target market to include only specific groups of people. This allows you to better appeal to, and to better address, your potential clients’ wants and needs. In doing so, you will significantly increase your allure to those people and will as a result gain more of them as clients.

Let me explain what I’m talking about with an example or two.

Say for example, that you sustained some physical damage from a car accident several years ago, and you’re tired of suffering and not being able to sleep through the night and move your body in a certain way with ease, so you’re looking for a massage therapist.

You have a choice – you see that there are about 100 choices to select from. You can pick a masseuse that has a generic “let me help you relax and heal the pain” message, or you can select a masseuse who actually specializes in deep tissue massages for people who have sustained injuries in an automobile accident and have significant scar tissue hampering their mobility and movement.

And that’s all that they do.

That’s their specialty.

They are the expert.

Who are you going to choose?

Any masseuse may be able to do a massage that feels good in the short term, but are they really skilled in working with scar tissue from previous injury?

Sure, they may be qualified – they may have learned how to do that in massage therapy school…

Just because someone is qualified to provide whatever service you’re looking for, doesn’t mean that they specialize in it!

Think about that – qualified does not equal specialized.

Here’s another example I use all the time – Stop me if you’ve heard it before…: )

(Uh-oh, Warning: personal story coming – you may want to close your ears and hum : ) )

I gained a lot of weight when I became pre-menopausal. Up until that point I hadn’t had any weight issues. I’d been at a healthy weight for my whole life. But then hormonal changes, slower metabolism, getting more sedentary, and not really paying close attention to what I ate, all kind of crept up on me, and I gained quite a bit of weight.

Frankly, I was never so obese that I broke 200 lbs, but even so, I have no business being anywhere close to 190. So for my frame, it was quite a bit of weight.

And then a few years ago I shook myself awake and recognized, hey – time to address this issue before it gets worse. So I started doing all of these things that I know will take the weight off – I was becoming way more active, started really paying attention to eating healthier, got off of fast food and junk food, high fructose corn syrup, carbonated soda, started drinking way, Way more water, etc.

And nothing was working.

I got even more determined – really focused on walking at least 10,000 steps a day.

Even started running a little, really started reading package labels, eating more natural foods and staying away from a lot of these processed and modified foods, etc. Kicked up the running to where I could run for three miles.

Did I lose some weight? Yeah I did – a little.

But I was so-o frustrated! Because I was putting all of this focus and attention on it, devoting a lot of time every day to the activity and keeping track of what I ate, and it should have dropped off like I was in my first week as a Biggest Loser contestant.

But it didn’t.

Over the course of several months, I lost a few pounds. All the pounds put together over the months: not even a good week 9 or 10 for a Biggest Loser contestant.

And of course, every day we are bombarded with weight loss messages. There are weight loss programs out there by the hundreds. I was certainly not at a loss to find some help if I wanted to.

But I didn’t want a generic weight loss program.

I felt like I was doing everything a typical weight loss program would recommend. I was watching what I ate; I was getting a significant amount of activity every day, etc.

What I really needed was for someone to show up with a message that said something like “Menopausal weight gain getting you down? Do you feel like you’ve tried everything and your body just isn’t cooperating? Don’t know what else to try? Well, I specialize in helping menopausal women really fight the weight gain that comes from those hormonal changes and metabolism slowdowns that naturally occur as we age. Call Me Today. P.S. The bonus is that one of the side effects of you and I working together is that we get those hot flashes and night sweats under control, too! Naturally!”

If anyone, ANYONE had presented me with a message like that, I would have been all over it.

I didn’t care about the generic weight loss messages – because they didn’t speak to me. I knew the basics. I just didn’t know what to do about the things specific to menopausal weight gain.

Why would you go to someone to fix your problems, when they may not know how to do it any more than you do? That’s a lot of time wasted and money spent on something that might not provide you with the maximum benefit that you could be getting.

And that ladies and gentlemen, THAT is why you should specialize. When people want something, they want something specific. People have specific needs. If you focus on a more specialized area, and a smaller group of people, you will actually appeal to more people.

Understand that when I say “specific groups of people” I don’t necessarily mean small groups of people. You can still target your efforts towards a large group; the members just have to have common wants and needs. There needs to be something that they all have in common that makes them good candidates for your services.

What’s the specific group that could have been targeted by my need? Women who had never had weight issues until they hit menopausal age, and then they’re struggling to deal with it.

It’s not like that’s a small market.

It’s simply smaller than the market defined as “everyone who’s overweight”.

Well, now you’re wondering “What about all of those people who you don’t appeal to anymore?”

Okay…What about them?

Realistically, you never appealed to them or anyone else before. In order to really appeal to someone, you have to be able to address their specific wants and needs and to help them overcome whatever obstacles they are facing.

That is why you have to get into the immediate conversation in their head. Like that menopausal message above would have stepped directly into the dialogue I had with myself every single freaking day and night for several years – if anyone had provided it – but no one had a message like that for me.

I don’t know anyone that can fix anything and everything, and even if that is you – you still need to focus on your specialties and who you can provide the most benefit for.

You really need to hone in on: How can you truly serve those you’re most able to help?

Along with narrowing your target market, you need to define your own niche and concentrate all of your efforts towards that specific area of the market. You focus on what you do best.

You figure out what you are passionate about, and build your business around that. This is one of the easiest ways to help you figure out what your target market should be. I will go more in depth on defining your niche and target audience in the future here, so keep them in mind.

For now, think about what we have gone over in the last couple of weeks and how it applies to your business.

If you still think you need to go generic and undifferentiated with your marketing and promotional message, I don’t know how else to convince you. I’ve given you some of my best stuff – I even pulled out my “I got fat” story to share with you. : )

Next week is Super Bowl week and we’ll talk about how that pertains to your business. After that, we’ll come back to positioning, and we’ll go over another big marketing mistake that you should avoid making at all costs.

Make it a great week!!

 

P.S. Bribe: If you want to know how the “I got fat” story has worked out for me, just drop a note in the comments below. If there’s enough clamor and ruckus – I might even share with you! : )

 

Stand Out or Be Benched!

Once again, its Super Bowl time and the buzz of football fans’ excitement fills the air! Due to the special occasion, I thought I’d share with you some of my thoughts on how marketing your business is like football.

Yes, believe it or not there are connections between this crazy sport and your business…

Marketing is just like any competitive sport in that, in order to play the game and be successful, you have to stand out from the crowd.

If we’re talking professional sports, you could still make some money sitting on the bench with all of the other players that are competing for your position, but it is the player who is actually out there on the field showing his/her stuff and making the big plays that is going to make the big bucks.

Think about a football team. It is made up of a bunch of different people who specialize in certain parts of the game. Although there are a number of different positions, there are always at least 3 or 4 people vying for the same position. Obviously not all of them can play at the same time, and of course, the one who is the best is going to get substantially more time on the field.

It is the one who plays the most that people recognize and cheer for. He not only gets paid way more money than the other 2 or 3 guys on the bench, but he is the one that others consider to be a success.

The other people sitting on the bench are just some other players that may get to go in every once in a while, and may even have a good play here and there, but nobody will remember them. As far as the fans are concerned, they are just like every other guy on the bench, and therefore are not perceived as “as good as” those who actually get playing time and are watched by millions of people all over the country.

The business world is exactly the same.

No, you’re right – there is technically no bench and 99.9% of the time no business will be viewed by millions on TV. However, the concept holds true.

Those businesses that do not stand out from the crowd won’t ever gain the recognition needed to become truly successful. If you have no customers, it’s equivalent to never getting out onto the field to show your stuff.

If you never get out onto the field to show your stuff, you might as well not be a player.

Same goes for your business. Why be in business if you don’t get to work your magic and help those you’re most able to serve with your gifts, skills and experience? Might as well shutter the doors.

You have to be playing your game in order to make your business thrive.

The way in which business success is different than sports is that it’s not necessarily the best of the best that gains the most recognition and that conquers the market.

It is the business that really sets itself apart from the others as reliable, trustworthy, and knowledgeable and that creates a message which allows them to stand out as something special in the mind of their prospects that will see the most success.

If your potential client doesn’t see you as the obvious choice with exactly the solutions that they’re looking for, they’ll look right through you. You’ll be as invisible as someone who got cut from the roster. You’re no longer even a backup choice at that point.

There may be other great quality, dare I say even better businesses out there that give better service for a cheaper price.

But if nobody knows who you are, no matter how good, bad or indifferent you are at what you do, then you are no different than the subpar businesses that people regret going to.

Unless you differentiate yourself and your business from the masses, you will always be a benchwarmer that is the backup plan in case the starter isn’t available for some reason or another. Or maybe, like we said earlier, you’re cut from the team and never get the chance to create the winning play.

In order to even get a chance to play, you MUST set yourself apart.

How do you do that? Well, the first thing is to know what you want your business to stand for in the minds of your customer.

And that something had better be attractive to them.

Because believe it or not, the game is not about you – it’s about how your prospects and clients perceive you.

And as you know, the only thing that matters from their perspective is whether or not you can deliver the answers, solutions or transformations they’re looking for.

So put yourself out there as a player that is ready to compete and show just how much of a stand out player you can be. All of your prospective clients are like scouts looking for the next best thing…by setting yourself apart as different and focusing on your strengths, you can make sure that YOU are that business.

While watching the Super Bowl this week, think about how your business is like football. Comparing business marketing to sports may seem like a stretch, but if you think about it, the two concepts really do have a ton in common.

Let me know if this concept resonates with you, and how.

Until next week, enjoy your football and I hope your team wins!

 

Would You Buy The Box Of Cereal That Just Said “Cereal” On The Box?

Although positioning your business is by no means rocket science, it isn’t the simplest thing in the world to do, either. It’s multifaceted, and as such, requires a multidirectional approach. You can’t just do one thing and call it good.

In order to create a truly successful business and to clear out a space in the market to call your own, you must approach positioning from a number of different angles.

Many people either neglect, or don’t know how to use, some of the important positioning tactics available to them.

One of the most commonly made positioning mistakes is being too generic. Defining oneself or one’s businesses in a generic way, using generic ads and campaigning messages, explaining one’s business to others in a way that they have heard a million times before…the list goes on and on. Blah blah blah…

The LAST thing that you want to be is generic. Have you ever heard someone say that they aspire to be generic? That they would really love to be one of the sheep that follows some other go-getter blindly?

NOBODY WANTS THAT! And you shouldn’t settle for that either.

And yet, millions and millions of passionate service professionals and business owners who genuinely have the ability to change lives get stuck in that generic mindset.

And then they wonder why it feels like they’re invisible and they’re not attracting the clients that they need to survive.

Let me explain it to you –

You Can Not Attract Energizing and Fun Clients to Work With You

If You Look Like Everybody Else

Who Does What You Do

 

In fact, right now, print this page up, and then cut that blockquote piece out and post it above your work space.

Get that done?

Okay, onward…

Uh-oh…some of you didn’t do that!

And after I asked so nicely, too…What’s that all about? : )

Here’s another one for you to cut out and paste over your desk…

Would You Buy The Box Of Cereal

That Just Said “Cereal” On The Box?

 

You have to think outside of the box and emphasize what makes you and your business unique. If you have had experiences that help you to relate to your target market, emphasize that!

If you offer something that nobody else does, make sure that everyone knows it! And do so in a creative way…

Celebrate and focus on what makes YOU different from the rest!

Showing that there is something that sets you apart from other businesses in your market is the first step to gaining potential clients’ attention and recognition. However, like I said before, it is not the ONLY step.

Next week I will go into another positioning mistake that altogether way too many people make and how you can avoid doing the same.

Until then, ask yourself these questions. How is what I offer different than what my competitors offer?

What makes both me and my business unique?

How can I present my business in a way that makes it stand out from the crowd?

If you can’t think of anything, well then think about what steps you can take to make your business unique and different from the other generic commodity businesses.

I know that it may feel like a big task, but it is a necessary one.

Make it a great week, and see you on the flipside!

Set Your Business Apart Through Positioning

In order to create real success, you need to emphasize and demonstrate what makes you unique.

This goes back to what I said last week about being a commodity versus being a brand name. You want to position yourself so that you are NOT the same as everyone else in your market.

There are a number of mediums that you can use in order to better position yourself and in order to stand apart from the others.

The internet is one of the best places. Things like a business website and social media networking sites are both great marketing and great positioning tools. They are perhaps the best way to reach and connect with members of your target market.

Advertising through newspapers and other local publications is another option.

The thing that you need to keep in mind when doing this though is that you DO NOT want to use a generic ad. This is one of the places where you really need to take a unique approach and to appeal to your target market in a way that sets you apart. Focus on your specialties and the specific wants and needs of your target clients.

Really, positioning falls into play in everything that you do in and for your business. The way that you present yourself is important.

Looking the part and making sure your place of business does as well adds beaucoup points in the mind of your clients. The way you talk makes a difference. Your business card, both the textual and visual aspects, plays a part in positioning.

Positioning is ALL of the things that you do that influence the way that someone thinks about you and your business. It is the steps that you take to create a specific image in the minds of your target audience. It is what you do to create top of mind awareness and to ensure that you are the first one that people think of when they need or want whatever you provide.

If done correctly, and done well, positioning can be extremely beneficial. If done poorly, or not done at all, it can be detrimental to your business.

What steps have you taken to set yourself apart from the crowd? What forms of advertising or marketing strategies do you recommend in order to better position your business? Let me know by clicking on the bubble on the upper right hand of this post or by commenting below.

Next time I will talk about common mistakes that people make with respect to positioning and how you can avoid making the same mistakes.

Until then…make it great!

Positioning: Molding Your Business Image

Creating a successful business relies heavily on the right positioning by you as a business owner. Good positioning can be the difference between a surviving business and a thriving business.

So what exactly do I mean by positioning?

If you ask ten people, they may all give you different definitions of the word “positioning.” This is because it is not a super simple and straightforward concept. The positioning of a business involves a number of different things, and there are a ton of different strategies out there.

However, in a nutshell positioning is the steps that a business owner takes in order to become the recognized name in specific market.

It’s what you do to create top of mind awareness, meaning that your business is the first that comes to people’s minds when they need whatever service you provide. By using good positioning tactics you can create a space in the market that is essentially YOURS.

That brings us to the next question – What kinds of things can you do to better position your business and to gain greater success?

Well, first you need to dig deep and figure out what you really want your business to stand for and what you want to accomplish through it. When doing this, there are a number of things that you should take into consideration.

For example, what are you passionate about? In my opinion it is always best to build your business around something that you are truly passionate about.

That way, you are a lot less likely to get bored and/or end up hating what you do. If you focus on your passions, not only will it allow you to better serve others, but it will add an element of sincerity to your work that potential clients will see and be inspired by.

I absolutely believe that if you’re following your passions and serving to the best of your ability with your gifts, skills and talents, you’re actually doing your greatest good in the world.

Once you have figured out what you are truly passionate about and how you want to apply that to your business, you need to identify your target market. These are the people that you will focus your marketing towards and the people that you believe will most benefit from your services.

After doing that, you need to think about what makes you and your business different than your competitors. Like I said before, if you do not SHOW that you are different in some way or another from the masses, your prospective clients will not see you as any different from them.

On Thursday I will continue with the idea of positioning and go further into HOW to set yourself apart from the crowd. Until then, I want you to really think about what your passions are and what you truly want to accomplish through your business. This is the MOST IMPORTANT step when it comes to creating and defining your own business.

The world is at your fingertips, it is up to you to mold and create the business of your dreams…

 

Would You Rather Be A Generic Commodity Or A Brand Name?

In the marketplace, would you rather be a cola beverage or Coke? What about a box of tissue or Kleenex? Adhesive bandages or Band-Aids? Puffed rice cereal or Rice Krispies?

Take a second to think about these pairs…

There’s definitely a difference between the first and the second item in each. But why?

Because one is a brand name and the other is a commodity.

A commodity is a generic and undifferentiated product or business. It is one of the masses, and in the mind of a potential client or consumer, it is no different than all of the other ones in the endless sea of options.

A recognized brand name is automatically preferred by the consumer. Why? It boils down to the recognition factor.

It is the first thing that pops into their head when they are in need of whatever product or service someone has to offer.

Because a brand name is so well known and recognizable and has already built such a strong reputation, it comes with an automatic position of credibility and authority.

There is an implied concept of “BEST” and “NO RISK” with a recognized name because the assumption is that it would not have gained such a reputation if it was not reliable and one of the best ways to go.

Doesn’t make it right, but recognition generally builds esteem in the mind of the consumer.

Think about it… how many times have you chosen the recognizable over the mystery choice? Even though the mystery choice may very well have been the better selection?

I do it all the time when I’m out of town and need to find someplace to eat. I’m more likely to choose a recognizable restaurant chain over a small local hometown eatery. Why? The small local hometown place could very well have delicious and amazing, healthy, home-made options that would be preferable to the mediocre straight-from-a-can-or-freezer, processed food choices that I know I’m going to get at a chain restaurant.

But…it’s a bigger risk to sit down at the local mom and pop diner I’ve never heard of before. I don’t know what their standards are. So I stick with what I’m familiar with: mediocre but recognizable.

We all do it with different things.

When creating and developing your own business, the concepts of brand name and commodity are really important to understand.

If you truly want your business to be successful, you must create a name for yourself. Become recognizable.

Otherwise you will blend in with the crowd, and if potential clients can’t see a difference, then there is no difference between your business and all of the other ones out there.

And they have absolutely NO REASON TO CHOOSE YOURS.

In order for people to think of you first, they must KNOW about you.

Over the next couple of weeks I am going to help break down ways in which you can gain greater appeal and increase the success of your business.

This is my true passion, and there is nothing that I would like more than to help share my expertise with you in order to help you reach your true potential.

So let’s get started!

Over the next week think about ways in which you can position yourself to be more visible and gain greater recognition in your marketplace.

Leave me a note in the comments with what’s going great for you or what’s your current struggle in making yourself more visible.

Make it great!

Social Media: Marketing Yourself to the Masses

Social media networking sites have become HUGE over the last decade. Sites like Twitter, Facebook, Linkedin and Google + have gained MILLIONS of users and followers. Virtually everyone over the age of 16 is connected to the world through at least one network or another. As such, social media networking sites have become ESSENTIAL when it comes to marketing a business.      

What is so unique about social networking sites?

Social media has revolutionized the process of marketing your business. The main thing that makes social networking sites stand apart from other internet sites is the clear advantage in numbers. Facebook alone has hundreds of millions of members. These networking sites allow business owners to reach far more people than they could before, and through just ONE site.

Another huge advantage that social media has over other websites and web marketing strategies is that it really allows you to showcase your personality and focus on how you differ from the masses. In a human centric society like ours today, clients want to work with someone that they trust and someone that they feel can understand and relate to them. Social media sites are much more personal and often much less formal than specific business sites. Although both are essential to the success of your business, your social networking profiles should focus more on who you are and what you stand for and your business site should focus more on your services and your business. It is all about creating deeper connections and more credibility.

Social networking sites have many other advantages, including the facts that they are extremely simple to set up, very fast and easy to manage, require only very basic computer knowledge, hold a ton of information and are almost all 100% FREE. There is no other marketing strategy that can boast all of the same benefits. That being said, it is important to realize that social media networking is not the only means that you need to implement in order to create a successful business.

It is just ONE of the MANY important steps in marketing yourself and business.          

Top Four Sites you MUST Join:

Of course I’m never going to tell you that you’re absolutely required to do anything, because it’s your life, your business, your choice…but let’s call it a strong recommendation…

1.  Facebook Facebook is the top social media networking site in the whole World Wide Web at the moment. It has more followers and is visited more often than any other site.

It is unique in that it supports a number of pages and features that other sites don’t. There is an info page that allows you to write a little bit about yourself and introduce your business and vision behind that business. On your main page you can write and post different statuses and post links to pictures or articles that you like. You can add a profile picture and create separate picture albums that best represent you and your business. You can add an unlimited number of friends, and can gain an unlimited number of followers.

Now, you can subscribe to different RSS feeds and follow them through your Facebook page. There is a notes page where you can create posts that pertain to what you are about. Your homepage is complete with a news feed that allows you to view the most recent and most pertinent posts that your friends have made. There are thousands of apps that you can add to your profile. If you do not want to maintain a separate profile for your business, you have the options of creating a group or business page as well.

The options almost seem limitless, and are growing every day. If you are only going to join one social networking site, it should be this one.       

2.  Twitter:Twitter also allows you to create a personal profile complete with a section that introduces you and your life. Rather than collecting friends, your aim is to gain “followers.” These are people who have subscribed to your feed and who have found what you have to say interesting and engaging enough to want to come back on a regular basis.

Twitter is essentially a microblogging service that allows you to make short and frequent posts about whatever you would like in 140 character bursts. It is also extremely popular, and a great way to distribute your thoughts and ideas to the masses. It is less diverse than Facebook, but serves its own purpose very well.

3.  LinkedIn: LinkedIn is unique in that it is a social networking site that focuses specifically on business. Rather than using it for social networking in general, people us it mainly for professional networking.

It is used worldwide and has millions of subscribers. Rather than friends or followers, you maintain contact through “connections.” These are people that you know, invite, or that add you that have interest in your page. It also allows you to create or join interest groups.

You can use it to post or find jobs, people and business opportunities through mutual contacts and recommendations. You can add pictures and view others’ photos. Unlike the above sites, this one focuses less on personal information and should be used to really promote your business and set you apart by highlighting your differences, strengths and specialties. It is another important resource for marketing your business and getting your name out there.

4.  Google Profiles:Google profiles is an important part of Google + and extremely new in the social media network (it was launched in June of 2011). However, it is quickly gaining more and more popularity and members.

One thing unique to Google Profiles is that you can create your own profile, and in doing so you insure that your profile is displayed on the FIRST page of Google search results when someone searches you by first and last name. That in itself is a very strong incentive to become a member.

There are sections specifically designated to introducing yourself, listing your occupation and introducing your business, adding pictures, gaining friends and joining circles, and displaying links to sites that you support or like. You can attach a blog to your page, and/or post articles that you have written. And lastly, you can connect your profile page to other Google offshoots that you use; such as Google Buzz, Google Mail and Google Blogger.

By creating a Google + account, you can join and partake in hangouts (group video chats), use the messenger function that allows you to chat with other members of your circles via SMS like messages, create sparks which allows users identify topics that they are interested in sharing with others, and recommend specific site by clicking on the “+1” button. It is becoming an increasingly important resource for business marketing and is continuously being added to and improved.

Do’s and Don’ts of Social Media Marketing:

DO create a profile for at least all five of the most popular social media networking sites. In order to reach the most people possible, it is important to join multiple networking sites. Just joining one will not be nearly as beneficial.

DO update them regularly. If you put the time and effort into creating a profile, and then do not maintain it, you will come off as lazy and as if you do not really care. You need to update each of your profiles on a regular basis. I’d recommend starting off with 30 to 60 minutes a week engaging with people on your social media profiles. If you have more time than that, great. But don’t feel like you have to put priority tasks on the back burner for multiple hours every week just to get your social on. J

DO encourage suggestions and conversation from your followers. By getting to know potential clients and how they think, you will better be able to relate to them and their needs and to use that information to better serve them. Along with that, DO be open to suggestions. Sometimes one of your followers will come up with a brilliant insight. None of us know everything, and getting an outside view or opinion could very well help you improve, especially since it’s easy to get myopic and stuck inside of our own frame.  

DO act professionally and DON’T write about inappropriate things or subjects that do not pertain at all to your business life. Your Facebook statuses should not focus on what you ate for dinner, but should announce business achievements or revelations.   

DO present your readers/followers with your passions and the vision behind what you do.

DON’T discuss controversial topics on your profile. Although it may help some people to relate to you, it will also cause many to discount what you have to say and to never look back

DON’T mix your personal life in with your business life. If you have a personal profile within a social networking site, make sure that it is both separate from your business profile and that your personal profile is private. As much credibility as you can create through a business profile, you can destroy it just as easily if negative elements of your personal life become public. Nobody wants to see pictures of the person that they have entrusted their money and life to drinking or making a fool of themselves. They also do not want to get pulled into personal drama or situations. 

In conclusion, I recommend that you join social networking sites to help improve your visibility and credibility. Just remember why you’re doing it. I promise you won’t regret it. Social Media is such an important and powerful tool to reach huge numbers of people and to gain substantially more clients. 

Tell us about the benefits you’ve seen from using social media. We’d love to get your perspective, and you can leave your comment by clicking the bubble icon on the top right hand side of this post.

Thanks, and make it a great week!

 

Defining What You Do: Set Yourself Apart From The Crowd

What do you do?

As business professionals, this is one of the most repetitive questions you will hear, quickly replacing the question of your student years “What’s your major?” It’s one of the first questions asked when you meet someone new. As a service provider, how you answer that question may be the difference between making a new acquaintance or landing a potential CLIENT.

So, what do you do? Or better yet, what do you do that no one else does?

In order to set yourself apart from the crowd, you need to redefine your business into something that is unique to you. For example: Would you rather introduce yourself as a real estate agent or a horse property specialist? As a real estate agent, you are one among many. As a horse property specialist, you could possibly be defining a new category. If you can define a new category and you are the FIRST person in that category, you make the rules! By defining what makes you unique, it enables you to attract your IDEAL clients.

If you were to redefine your business, what would it be? Is there something you do for your customers that no one else does? For some, the answers to these questions are easy. You know your calling, your ideal customer and you can actually visualize the direction you want to take your business.

For others, these questions may draw a complete blank. But don’t worry! As a business coach, I am here to help you answer questions such as these. Together we can find what makes you unique (and everyone, every business IS unique) and work together to make you a recognized and preferred brand name in your market.

Make it great!

Theresa