Everything is Marketing

You may think that your business exists for serving your needs. Because of course you went into business for reasons that revolve around you.

Maybe you wanted more autonomy or freedom, or more money or longer vacations or … whatever.

It’s not likely that you went into business for yourself because you wanted to make your life worse.

But here’s where the shift needs to happen for you if it hasn’t yet.

Right here…Are you ready?

It may have started out being about you.

But once it’s past that initial catalyst, your business is not about you.

It’s one of those concepts that are kind of hard to get your head around…

But let’s give it a try.

The Only Reason A Business Is In Business (including yours) … is because it serves a need for a customer. Because if you have no customers, guess what?

You have no business.

Consequently, everything you do in your businesses is marketing—Everything!

Even the smallest things that seem almost irrelevant embody elements of marketing. This is because everything you do in your business ultimately revolves around your customer.

Whether the task revolves around your ability to generate leads or attract prospects or to service your current clients or not, it’s all about attracting, servicing and retaining them.

It doesn’t matter if it’s an activity typically considered marketing – like crafting your marketing message and going to networking events – or things that are not typically considered as “marketing,” like customer service, hiring an accountant, or emptying the recycle bin and cleaning the windows in your office entryway…

There are aspects of marketing in each and every single action you take that has anything to do with your business.

Think about it…

Why do you take the actions that you do? In order to enhance your business.

And why do you want to enhance your business?

In order to make it more enticing and desirable to prospects, referrals and clients.

Every step that you take is done in order to better your business in a way that will make it more appealing to, and a better fit for, your potential and current clients. It is about presenting and marketing yourself in a way that brings more people in and keeps them coming back.

If everything in your business doesn’t revolve around your prospect/client’s needs and desires, it should. And I’m not saying that you need to be open until midnight seven days a week, or anything like that. But I think you “get” that.

So…This is where you need to start – in shifting your mindset to revolve around the CUSTOMER PERSPECTIVE.

What do they need? In what form are they looking for it? How can I help them get the solutions they need? How is this task helping me to create a better experience for my prospects, referrals and clients?

Because that’s the whole point of your business – to serve those you’re most able to by following your passions and sharing your gifts.